Thomas Crapper & Co - EST. 1861


This isn’t merely a phrase, it’s the ethos that underpins everything we do and everything we create here at Thomas Crapper & Co. Since 1861, we have designed and created bathrooms that have longevity at their heart. Each and every product is meticulously made, not only for the exceptional quality and craftsmanship it exudes, but also for the fact that it will give many years of luxurious service. As the antithesis to today’s throwaway society, we at Thomas Crapper strive to do things differently, creating products that are made responsibly, with a low carbon footprint using suppliers close to our home in Yorkshire, England. For over 150 years, we have remained true to the belief that buying well means you buy only once, and it is this unerring devotion to quality that has seen the company awarded with several Royal Warrants. Sometimes, it’s the little touches that can make all the difference. Our meticulous attention to detail leads us to create only the very finest products, which we are delighted to share with you in our new brochure for 2022. Devoted to quality, for lasting luxury. Telephone: +44 (0) 1789 450522 | E-mail: 2

Based on authentic reproductions of original Victorian pieces, many of which are still proudly displayed in our company museum, our Marlborough range has been designed to accommodate modern plumbing practices without detracting from the legacy or beauty of the products. When you invest in a Thomas Crapper product you know you are purchasing not just a bathroom product but a true sense of history. Marlborough Twin Basin Luxury Marlborough 635mmbasinswith washstands, high-level ceramic WC set and Leighton bath. 7 Marlborough basin The inspiration for our Marlborough basin is an original washbasin from our 1908 catalogue. Thomas Crapper products are often copied but seldom surpassed in quality or design. Solid cast brass flush-pipe clips Twin washstands in polished nickel 9 1920 exposed shower valve, Comtesse basinwith 1920 levermonobloc tap. Exquisite detailing sets this shower rose apart A solid wooden handle shouts quality Comtesse basin & 1920 shower Based on an original 1920’s French design, the flowing curves of the Comtesse basin are perfectly complemented by our exceptional 1920 brassware range. The basin can be mounted on our large, decorative TC brackets, which in this case have a lustrous nickel-plated finish. For a luxurious shower experience, the bathroom setting can be enhanced with the 1920 exposed shower.

A striking en-suite shower room An atmospheric, contemporary bathroom scene serves to show that our products are not purely constrained to country cottages and Victorian town houses. The style of a Thomas Crapper bathroom is truly timeless and looks every bit at home in a modern or industrial setting as it does in more traditional surroundings. Cast and polished by hand, the aluminium Viceroy toilet cistern perfectly shows the skill of our craftsmen at its best and fitting beautifully in the same setting, the Statuarietto marble washstand is exquisite with a walk-in shower arrangement and Viceroy toilet set. Viceroy ® WC set with Statuerietto singlemarble washstand and Thomas Crapper accessories and shower. 1920 thermostatic shower 13 Statuarietto counter top We continue our rich history in traditional washstands, or lavatories as they were originally called, by proffering updated single and double marble washstands for today’s discerning clientele. Viceroy WC set with polished cistern. Single marble washstand 15 A luxurious bathroomsetting An evocative bathroom setting shows our Marlborough round basin off to finest effect, especially when it is suspended on large brackets and set off beautifully with the Spitfire basin tap in our new brushed brass finish. The authentic styling of our large decorative brackets, finished in brushed brass. The unique pattern is taken from an original Victorian basin bracket and serves as a nod to our legacy and history. The smooth, brushed brass of our Spitfire tap handle shows the attention to detail that is so important to us and has become the hallmark of Thomas Crapper luxury and craftsmanship. Viceroy® WC set withMarlborough round basin and Spitfire taps.

The 1920 three tap-hole basinmixer The 1920 three tap-hole basin mixer, showing the quality and detail that are so important to us here at Thomas Crapper. 16 basin Inspired by an original design from our 1907 catalogue, the Resolute basin features striking Union flag soap recesses. It was originally named Lavatory No. 35, with a starting price of 79/6d. Resolute basin, with 1920monobloc tap Resolute

814 cast metal 19 low-level cistern inmatt black Our iconic model 814 cast cisterns are a faithful reproduction of an original Thomas Crapper cast iron cistern, which was unearthed a number of years ago during the refurbishment of a period Victorian property. The piece was lovingly restored and then sent to an artisan master-founder for the creation of the tools and moulds that we still use to this day. Unlike their cast iron predecessors, our model 814 cisterns are now manufactured using marine-grade aluminium alloy and are available in both high-level and low-level variants. The look is completed with our unique ‘beer-pull’ cistern lever arrangement. This style of cistern lever was used in rare examples of Edwardian cisterns; we liked the style so much that we asked our craftsmen to make the modern version you see in our range today. 18 21 Downham Carefully hand-crafted in Lancashire using age old skills and a timehonoured manufacturing process, the Downham is a stunning example of a fireclay cloakroom basin. Available in a choice of designs and colours, the fireclay range is inspired by original fireclay basin designs from our early 1900’s catalogues. Further details can be found on page 12 of our product guide. For a luxurious finishing touch, the Elegant ceramic soap dispenser is ideal for any bathroom or cloakroom. 814 low-levelWC set with Comtesse pan and Downhambasin with 1920 lever taps. basin

Sawley fireclay cloakroombasin 23 Slightly more understated than their counterparts, which are accentuated by a Thomas Crapper plaque on the front, our Sawley and Chatburn basins proudly feature the signature logo as a permanent glazed transfer in the bowl. This image shows the subtle crown logo on our Darby brackets. Downhambasinwith 814 low-levelWC set. basin Sawley

Benthambasin Bentham basin shown here in semi-matt Forest Green, it is also available in Indigo Blue and Gloss White. Bentham With compact but practical dimensions, the Bentham is one of our latest cloakroom basins and its striking style adds a unique beauty to any cloakroom or en-suite setting. The basin is furnished with either a right or left-side single tap hole and is also available without a tap hole for wall-mounted brassware. To tie-in with the latest design styles, we’ve recently introduced the Bentham in Indigo Blue and Forest Green. These darker hues perfectly coordinate with our polished brass or new brushed brass taps and fittings. 25 A classic cloakroomwith our NEWBenthamIndigoBlue basin basin

Horton basin in Forest Greenwith polished brass Spitfire taps 26 Horton Inspired by one of the original fireclay basins from our 1901 catalogue, our new Horton basin is available in the latest colours; Forest Green, Indigo Blue and of course, White. For a more contemporary bathroom setting, the semi-matt finish is perfectly complemented by our polished brass taps. A beautiful attic en-suite showing the Harwood basin and 814 high-level toilet set. basin 29 Marlborough cloakroom basin Small but perfectly formed, the Marlborough cloakroom basin features a surprisingly deep bowl for such a compact basin. Available in White or Antique White and partnered with our cloakroom brackets and Marlborough cloakroom taps, this basin will add a touch of panache to any cloakroom setting.

Marlborough polished brass paper holder The authentic detailing of our Marlborough accessories is unparalleled. 31 814 cast brass cistern Our model 814 cast cisterns are faithful reproductions of an original cistern that is being carefully preserved in the Thomas Crapper company museum. The illustration, taken from our 1904 catalogue, shows the meticulous level of accuracy that we worked to in order to reproduce this classic piece of history. Cast from solid brass and hand polished for many hours to create the rich, indulgent lustre you see here, this unique brass cistern will add true opulence to any bathroom design. 33 Venerable back-to-wall Although the Venerable back-to-wall WC pan is a recent addition to our range, the idea is steeped in history. Originally featured in our 1897 catalogue and using a high-level cistern and flush pipe, the concept at the time demonstrated the spirit of innovation that has become a hallmark of the Thomas Crapper name. Our modern iterations of the back-to-wall toilets incorporate cisterns concealed behind the wall and are operated using a flush plate, available in chrome, nickel, polished brass or brushed brass.

Comtesse suite With a timeless elegance and grace, the soft curves of the Comtesse suite are perfectly complemented by the exquisite lines of our 1920 brassware and the Elegant range of accessories. ComtesseWC set withComtesse basin and pedestal. 35

create the look Achieve the look The style boards shown outline the initial design ideas for the roomset we created to showcase the new Bentham basin in Indigo Blue. The design for the Bentham roomset was inspired by the vision of a cloakroom in a suburban home. The house may well have a contemporary ‘main’ bathroom and en-suite, but this setting was visualised for homeowners who prefer a touch of theatre in their downstairs cloakroom. Bespoke contemporary mirror in a brushed brass finish to match the brassware and metal work. 37 Our Thomas Crapper Fontley brassware adds an industrial on trend look. Add that extra detail with a modern candle and stand. Towel accent colour to complement our bathroom basin . Exposed timber flooring, which complements the earth tones of the bathroom. Thomas Crapper's Elegant freestanding tumbler holder. Our beautiful Elegant toilet brush adds class to any bathroom. going suburban Farrow and Ball black blue colour paint for the walls really highlights the brushed brass items.

Large marble effect ceramic tiles coordinated with our double marble washstand can be used to stunning effect, creating a style that is equally at home in a contemporary city apartment as it is in a traditional luxury setting. 38 Luxury apartment living withThomas Crapper Our striking Spitfire taps feature a perfect blend of modernity with classic styling and are uniquely suited to create a statement to almost any bathroom setting. Doublemarblewashstandwith Spitfire taps, wall-hung Venerable pan and free standing bath spout.

Fine edge detail of our marble countertops 41 Double marble washstand Our luxurious double washstand is available in Grigio Carnico Black marble or Statuarietto White marble. It is pre-cut to accommodate the Thomas Crapper oval washbasins and is available with a selection of tap hole configurations for excellent choice and flexibility. 43 A classic family bathroom Our model 814 cast metal cistern toilet set, and Marlborough washbasin are accentuated perfectly against a backdrop of Victorian style tiles. Low-level 814 cisternWC set withMarlboroughwashbasin. The low-level 814 cistern features our unique ‘beer pull’ lever, which operates a water saving, British-made dual flush mechanism. Marlborough basin suspended on large Thomas Crapper brackets.

Classical soap dispenser holder Proudly manufactured in Britain and designed specifically to hold our superb range of liquid soaps and hand lotions. 44 Marlborough round washbasin & pedestal The Marlborough round basin offers the ultimate in design flexibility with its practical dimensions and a variety of tap-hole options. The large bowl and useful tap ledge make the Marlborough ideal for family bathrooms, this basin can also be mounted on large brackets for a wall-hanging option.

Offering the ultimate luxury for a truly bespoke bathroom, our cisterns are hand-made in Britain allowing us the opportunity of offering a highly personalised service for our customers. Your family name, property name or a unique message can be permanently cast into your Thomas Crapper cistern. What’s more, as a new service for 2022 we have introduced as a special order our model 814 cast metal cisterns in any RAL colour, adding even more choice to our bespoke options. N.B. Length of message and good taste rules apply A personal touch 47 48 Choosing your perfect brassware Our brassware ranges feature a variety of designs and finishes allowing you the flexibility to make the perfect choice for your home. Made from high-quality brass components, our taps are then either polished to a lustrous finish or plated in chrome or nickel for a long-lasting high shine. We have also recently introduced a modern brushed brass finish to selected ranges. Both our polished and brushed brass finishes are non-lacquered so they will age naturally and create an authentic patina as the years go by. Whichever range you choose you can be certain to experience the touch of luxury and quality every time you turn on your tap. 49 Marlborough Our Meticulously crafted to offer an exact reproduction of the Victorian originals, our Marlborough taps have recently been modified to allow modern ceramic discs to be incorporated. The dimensions have been carefully considered to create perfectly proportioned taps, particularly suited to Thomas Crapper’s Marlborough range of pottery. taps Deck mounted three tap-hole basin mixer, perfectly proportioned and beautifully made, with a unique swan neck tap spout. Our truly authentic Marlborough tap is a close replica of the 1890 original but is now fitted with a ceramic disc to allow for modern plumbing practices. 51 1920 lever Our Our 1920 lever taps are based on the same body style as the 1920 cross-head range but include ceramic discs for easier operation. This range looks especially impressive when combined with our marble washstands, or when wall-mounted with one of our range of fireclay cloakroom basins. taps 1920 cross-head Our Our 1920 cross-head taps were introduced to give a slightly more curved feel to our brassware, and this also means that they look better proportioned with some of the larger basins. Adding to the list of original features, these taps still use a conventional rising spindle valve, meaning the valve opens gradually as you turn the handle. taps 50 Deck-mounted 1920 cross-head bath shower mixer. 1920 cross-head wall mounted three tap-hole basin mixer. 1920 lever basin monobloc. 1920 lever three tap-hole deck mounted basin mixer. 53 NEWFontley Our Our new Fontley brassware range takes its design cues from the growing ‘industrial’ trend. The knurling of the handles creates both a wonderful design feature and a practical detail, making the handles easier to turn when wet. brassware Spitfire Our The Spitfire brassware range takes its inspiration from the smooth, aerodynamic lines of an aeroplane propeller. With its versatility and mid-century modern styling, this tap is a fantastic addition to the range, working with both contemporary and more classical bathroom designs. brassware 52 Spitfire monobloc basin mixer. Spitfire three tap-hole deck mounted basin mixer. Fontley three tap-hole deck mounted basin mixer. Fontley monobloc basin mixer. 54 Our shower valve options Our shower ranges have been created to complement our taps so you can be sure your bathroom will look fully coordinated. We have a choice of showers to match each of our brassware ranges, offering fixed shower rails, wall-mounted shower arms and ceiling-mounted options. We only offer showers that are thermostatically controlled so all the family can shower safe in the knowledge that if for any reason the cold-water supply fails, the shower will stop, thus avoiding the chance of scalding. We offer a selection of exposed and concealed showers, depending on the range you choose. Exposed showers, so called because the shower valve and pipework are on show, are designed to create a more decorative and authentic look, which is most suitable for large shower enclosures. Concealed showers are named as such because the shower valve and most of the pipework is hidden within the wall, usually behind tiles. Concealed shower valves can be used with a variety of shower head arrangements; wall or ceiling mounted and with a handset spray for the ultimate in flexibility. 55 Ovington Our Ovington showers are available as a choice of exposed or concealed shower valves. All our Ovington showers are available in natural polished brass, chrome or nickel plate to offer ultimate flexibility for your bathroom. We have two exposed versions, one with a hand shower and one without, and both come with a 200mm (8”) shower rose on a rigid, exposed shower pipe. The concealed version has a two-way diverter, which means it can operate two different water outlets independently. This means you have a choice of using an overhead or hand-shower, or alternatively you may choose to have it installed to control a shower outlet and bath filling spout if you prefer. showers Ovington dual function concealed thermostatic shower. Ovington exposed thermostatic shower. 57 Spitfire & Fontley Selection of For a more modern or ‘industrial’ look, why not consider either our Spitfire or new Fontley ranges? Both have concealed shower options with two-way valves allowing two outlets to be controlled independently and both can be combined with a choice of wall or ceiling-mounted shower heads, or a combination of shower head and bath filling options. The Spitfire is striking in its mid-century styling, whereas the Fontley range offers a more technical look, which works perfectly with our range of cloakroom basins. showers 1920 Our Our 1920 shower range offers both exposed and concealed showering options, all of which coordinate well with the 1920 cross-head or lever taps. The exposed versions of 1920 showers feature heavy pattern, rounded shower valves combined with beautiful, decorative pipework and carefully worked detailing. The range includes a beautiful version with a bath spout, so you can have the shower installed over your bath, offering both a showering and bath filling option. There are two shower-only versions, one with a hand-shower and cradle and one with a shower rose only. In both cases the shower roses are a generous 220mm (8 ½”) in size. All 1920 shower options are available in natural polished brass, chrome or nickel plate to ensure a perfect complement to your bathroom. shower range 56 1920 dual function concealed thermostatic shower (complements the 1920 cross-head and lever brassware ranges). Spitfire dual function concealed thermostatic shower. 1920 exposed thermostatic shower with 220mm shower rose. Fontley dual function concealed thermostatic shower. 59 Elegant Our Our Elegant accessory range, like our other accessory ranges, is made from solid brass for long-lasting service and good looks. These accessories are supplied without the Thomas Crapper branding for a more understated style. The range comprises of many different options such as toilet roll holders with a brass cover plate, spare toilet roll holders, toilet brush holders and ceramic soap dispensers. The Elegant accessories are available in chrome, nickel, polished brass and brushed brass for a fully coordinated finish in your bathroom. accessory range The various ranges of Thomas Crapper accessories are carefully hand-crafted in solid brass and designed to coordinate with our brassware ranges. We would suggest that the Marlborough accessories work well with the Marlborough taps and sanitaryware. The Elegant range of accessories with their heavier pattern styling, have been designed to complement the 1920 ranges of taps and showers. The Classical accessory range is styled to harmonise right across all our brassware and showers, matching well with our Marlborough and 1920 products. The preceding are merely recommendations and of course the choice is entirely yours. With so many lovely options available you certainly have lots of choice in the ideal finishing touches for your new bathroom. 58 Accessories The Marlborough range of accessories were originally created when one of our previous company Chairmen found a small selection of original Victorian bathroom accessories at an antiques salvage fair. He liked the original details so much that he decided to make them the basis for the Marlborough bathroom accessory range. This unique range of accessories is hand-made in Britain to the very highest quality from solid brass. The range includes luxury toilet roll holders, unusual robe hooks and tumbler holders that can double as large candle holders for that added level of opulence. All the Marlborough accessories have a Thomas Crapper branded back-plate and are available in chrome, nickel and polished brass. Marlborough Our accessory range 61 Ultimate The As the ultimate in finishing touches, why not consider one of our soaps or lotions? We have a choice of beautiful scents; Amber & Ginseng, Rose & Pomegranate or Cedarwood & Bergamot. There are liquid soaps, hand lotions, bars of soap and scented candles. All our soaps and lotions are manufactured with care and skill here in the UK. We even have a specially manufactured dispenser holder for your liquid soap or hand lotion. finishing touches Classical The The Classical range is all hand-made in Britain from solid brass with our brand name proudly engraved on the back-plates and are available in chrome, nickel and polished brass. As one of the largest ranges of traditional accessories in the bathroom market there are many options for you to choose. We have all the old favourites such as toilet roll holders and soap dishes plus less obvious but equally practical additions such as shelves for your shower area, luxury mirrors and a bathrack, with book stand. range 60

1881 Thomas Crapper & Co Ltd. is established, based at Marlborough Cottages, Chelsea. 1888 The company receives its second patent for an improved waste trap. The company supply more bathroom products for Sandringham House, following a devastating fire and extra accommodation being built. The Marlborough works are sold and a large extension is built onto the back of 120 Kings Road for use as a factory and warehousing. 1870 Thomas created the world’s first bathroom showroom in Marlborough Road, Chelsea. Thomas Crapper & Co Ltd. receives its first patent for ventilating household drainage. 1892 1893 Another patent, this time for a foot lever operated water closet. 1904 Thomas Crapper retired and sold the business to his nephew George Crapper and business partner Robert M Wharam. The company is incorporated with companies house. 1920s 1861 1900 1969 The assets of Boldings Group (including Thomas Crapper & Co Ltd.) are purchased by Mr Stephen Cowell. 1911 The company receives its fourth Royal Warrant from His Majesty George V. 1937 1853 Thomas is apprenticed as a plumber to his brother George in Chelsea. 1886 Thomas Crapper & Co Ltd. were engaged by The Royal Household to replace the sanitaryware and drainage at Sandringham House. 1886 Thomas Crapper & Co Ltd. awarded its first Royal Warrant as a result of the work carried out at Sandringham House. 1901 The company receives its second Royal Warrant from HRH Prince of Wales. The company then receives its third Royal Warrant from His Majesty King Edward VII. 1907 Thomas Crapper & Co Ltd. purchased 120 Kings Road, Chelsea for a new bathroom showroom. 1969-1998 The company lies dormant under the ownership of Mr Cowell. 1914-1918 The Great War. 1910 Thomas Crapper died and is buried in Elmer’s End Cemetery, Beckenham, Kent. 1925 Robert M Wharam Chairman of Thomas Crapper & Co Ltd. is appointed President of the Royal Warrant Holders Association. The iconic 814 “valveless waste preventer” toilet cistern is introduced. The company continues to trade from 120 Kings Road building a strong reputation for high quality products and services. 1939 - 1945 World War II. 1963 When RG Wharam dies leaving no heirs the company is sold to another London based sanitaryware company Boldings Ltd. 62 Devoted to quality for lasting luxury Thomas Crapper born in Thorne - Yorkshire. 1836 1904 Ford model B first produced. 1884 Marks & Spencer founded. 1859 The origin of species by Charles Darwin first published. 1920 Formation of the League of Nations - forerunner to the United Nations.

For details of your local approved showroom please visit our website or call +44 (0) 1789 450522. We’ll be happy to advise you. London 1870 World's first bathroom showroom This image from 1963 serves to remind us of our heritage, and the fact that Thomas Crapper opened the world’s first bathroom showroom in Chelsea, London in 1870. The showroom excelled in supplying high quality bathroom products with superb customer service. This ethos continues today and although we no longer own the Chelsea showroom we now have a carefully selected network of independent bathroom specialists all of whom continue in the spirit of the original ‘Crapper’ showroom. Dirk Bogarde crosses the road in front of Thomas Crapper & Co’s bathroom showroom in Harold Pinter’s film ‘The Servant’. Picture credit: STUDIOCANAL Films Ltd. 2005 Tim FitzHigham, the celebrated British comedian and author, rows the channel in a Thomas Crapper bath. A limited edition WC pan is created in honour of the fact. 2016 Thomas Crapper & Co Ltd. is purchased by Hartford Holdings Ltd., a family business based in Yorkshire. 2020 2000 2011 A Thomas Crapper toilet and washbasin are installed in Westminster Abbey in time for the Royal Wedding of HRH Prince William and The Duchess of Cambridge. At a similar time, a Thomas Crapper bathroom is installed in the Royal Suite of The Goring Hotel prior to the Duchess’s pre-wedding stay at the hotel. Hatfield Church (close to Thomas’s birth place of Thorne, Yorkshire) installs a stained glass window featuring a toilet to celebrate Thomas Crapper’s life. Businesses are hit hard by a global pandemic. The Thomas Crapper team and their network of approved retailers strive to service clients with Thomas Crapper products, whilst complying with legal requirements. 1999 Simon Kirby buys the business and re-launches Thomas Crapper & Co Ltd. with a striking range of authentic products. 2021 2022 A new brochure with new products and a refreshed brand identity is launched. The business continues to grow despite the global pandemic. Our approved showroom network grows to cover most areas of the UK. Iconic British made bathrooms

Colour Guide Pottery (Toilets and Cisterns etc.) Available Colours: Woodwork (Seats and Pattresses) Available Colours: Metalwork (Taps, Flushpipes etc.) Available Colours: Cast Metal Cisterns Available Colours: Primed for Painting British Racing Green 'Crapper' Red White Matt Black Polished Aluminium Notes: All our Polished Brass, Brushed Brass and Brushed is ‘Live’, i.e. not lacquered. This means that it will need cleaning from time to time to maintain its lustre. Polished Brass Chrome Plate Nickel Plate White Antique White Oak Mahogany Walnut Charcoal Grey White Notes: The letters and outline of the cartouche are supplied powder coated to match the cistern. They can be painted on site to your own requirements. All our cast metal cisterns are supplied with a plastic liner to help reduce condensation and noise. Polished Brass Black Brushed Brass Royal Blue Fireclay Basin Colours (inc White) Notes: Throne seats are not available in Black. Notes: Not all pottery is available in every colour. Please check individual products for details. Blue Anthracite. Forest Green Indigo Blue NEW for 2022, we have introduced a service to offer our 814 cast metal cisterns in any RAL colour, as a special order service, adding to your bespoke option choices. Note: Indigo Blue - the closest RAL is 5003 matt. Forest Green - the closest RAL is 6028 matt. Cast metal cisterns and brackets We are proud that all our metal brackets and cisterns are cast by hand, they are not machine made. This means that on occasion there will be surface marks or imperfections, our brackets and cisterns are then polished by hand and most of these surface marks will be removed. We consider these to be part of the beauty and authenticity of our products, and as such we ask for your understanding of the hand-made nature of the products. In association with Just One Tree, we commit to plant a tree for every wooden seat we sell.

All tiles used in photography are from the Thomas Crapper tile range, with the exception of some tiles used in the Leighton bath set. Cast Iron Radiator on the brass cistern cloakroom set: Kindly loaned by UK Architectural Antiques Ltd. Hill Farm, 84 Hayfield Hill, Cannock Wood, Staffs, WS15 4RU. Wallpaper on the Venerable back-to-wall set, kindly supplied by: Surface Print, Broadley Mill, Hill Street, Clayton-le-Moors, Lancashire BB5 5EA. Photographic Credits: Thomas Crapper & Co. Ltd. strive for excellence and perfection in all our work. This brochure has been printed to the highest standard available and we would ask customers to be aware that colour reproduction is as accurate as the printing process allows. We reserve the right to change prices and specifications. All our goods should be installed by a suitably qualified person. Please inspect all goods before installation because we cannot accept liability for any issue regarding quality, colour, texture, shade and finish once the product has been installed. Any prices shown include VAT. E&OE. February 2022. Ref: 1003460 Paints used on many of the photographic sets throughout this brochure are from the Crown Paints Period Collection. Marble effect wall cladding tile on the double washstand set, kindly supplied by NEOLITH. Wall panel details and ceiling roses for many sets supplied by: Orac UK Unit 8 City Business Centre, 6 Brighton Road, Horsham RH13 5BB @ OracDecor UK (Insta) T: 01403 240102 Brick effect panels on the brass cistern cloakroom set and the decorative plasterwork on the double washstand set kindly supplied by: Designer Walls and More Warranties and General Product Notes (UK and Ireland) All guarantees offered here are subject to the products being installed, maintained and cleaned in accordance with our guidelines. If products are not installed, maintained or cleaned in this manner any guarantees may be rendered invalid. We strongly recommend that you use an experienced plumber, ideally one who is a member of a recognised trade body for the installation of your new Thomas Crapper products. Vitreous China (Pottery). Vitreous china is an extremely durable, non-porous material; however, it is also a brittle material and should not be subjected to undue stress. Particular care should be taken when fitting basin waste fittings, taps and the screws for WC Pans. Thomas Crapper and Company pottery carries a 25-year guarantee against failures caused by manufacturing defects. Taps and Showers. Thomas Crapper taps carry a 10-year mechanical guarantee against manufacturing defects. This guarantee excludes plated or polished surfaces and replaceable parts that are subject to normal use and wear such as washers, ceramic discs etc. Our showers have a 2-year mechanical guarantee against manufacturing faults in material and workmanship. Furniture. Thomas Crapper bathroom furniture is manufactured from a combination of solid and veneered wood panels and frames. Whilst every care is taken in the manufacture of this furniture, due to the nature of the products there may be slight variations in grain pattern and colour between individual pieces, this is considered part of the appeal of natural timber. Our furniture products are guaranteed against manufacturing defects for a period of 2-years. Basin stands. Basin stands are guaranteed against manufacturing defect for a period of 5-years, this guarantee excludes plated or polished finishes. Seats. Thomas Crapper toilet seats are carefully manufactured from solid timber, which is then lacquered for protection, however water should not be allowed to remain on the seat for any length of time. As timber is a natural product some variation in grain a colour may occur between individual pieces. Our toilet seats are guaranteed against manufacturing defect for a period of 2-years. NB: Please ensure the WC pan is installed level. If the WC pan is not level, it may cause the seat to split, this is NOT a manufacturing fault. Cistern fittings. All Thomas Crapper WC pans and cisterns are designed to flush at 6 litres in accordance with the required standards. Cisterns are supplied with the appropriate flushing valves, levers and flush pipes to ensure optimum performance. We cannot accept any responsibility for product performance where products have been badly installed or substitutions have been made. Cistern fittings are guaranteed against manufacturing defect for a period of 2-years. General Installation Instructions Thomas Crapper products are manufactured to the highest standards, with each piece subject to many quality control steps throughout the manufacturing process. Vitreous china manufacturing is a craft, not a machine finished process; this means that some variation may occur between individual pieces of sanitaryware, this is perfectly normal and within the accepted industry quality parameters. Please see below some important notes on particular details regarding the installation of our products. Screws. We supply BRASS or STAINLESS STEEL slottedhead screws, which cannot rust, with our products. Modern, cross-head screws should not be used, as most cross-head screws are made of ordinary steel; they will corrode over time (even if they are zinc plated) and damage can be caused to the product. This applies even to screws that are out of sight; for example, inside the cistern. Inlet valve. The cistern inlet valve must be adjusted so that the cistern fills to the water line, marked ‘WL’ or Water Line inside, this is to ensure that the cistern meets water regulations. Brackets. The brackets for our cisterns, basins and seats are ‘handed’, that is, one is made to be seen from the left, while the other is cast to be viewed from the right. Please ensure that they have been installed correctly. Water-flow restrictor. A water-flow restrictor is supplied in the flushing fitting pack of the high-level cisterns. This plastic disc (with a hole in the centre) should be fitted into the inlet hole of the WC pan before fitting the translucent ‘finned’ internal connector, which is supplied with the WC. General Care Instructions We suggest that all Thomas Crapper & Co Ltd. products are installed in compliance with current Water Regulations by a qualified plumber, preferably one who is registered with a recognised trade body. Vitreous china items (pottery). These should be cleaned using a mild cream cleaner, it should be applied using sponge or damp cloth, then rinsed thoroughly using clean water. Do not use abrasive or highly caustic cleaners (e.g. Mr Muscle). We recommend that you do not place bleach or water colouring blocks inside the cisterns. Nickel and Chrome plated items. Plated items should be cleaned using warm, soapy water, then dried with a soft cloth. Occasionally, a non-abrasive brass or chrome polish can be used if necessary to remove stubborn stains. Please do not use bleach, de-scaling solutions or abrasive cleaning products as these may damage the plated surface. Polished Brass items. These products are made of solid brass, which is hand-polished. No lacquer or plating has been applied. This finish will need regular polishing to maintain its lustrous shine. We suggest the use of a proprietary brass polish, such as Brasso. Wooden items. Products such as wooden seats should be cleaned with a mild antibacterial liquid on a damp cloth. The seat should be dried with a separate dry cloth. Please do not soak or use bleach. Splashes or condensation should be wiped from the surface as soon as possible. Once fully dry after cleaning, the seat can be polished with a non-silicone wax. Painting Instructions. 814 Cast Metal Cisterns (Primed ready for painting). We suggest that you begin with an oil-based under-coat, followed by one or two applications of an oil-based top-coat. We recommend ‘eggshell’ or ‘satin’ finish, but gloss can also be used if preferred. Several coats applied with a brush looks more traditional if you require an authentic finish. Please ensure that the underside of the cistern lid is also painted, together with the inside of the cistern body to a depth of appx. 100mm, from the top. Please Note: If you use water-based paint, you may have to apply several coats. This is because the water in the paint can cause oxidisation of the cast iron brackets and brown stains may appear in the paint. This should do no harm and once dry the water-based paint will cause no further rusting but you may have to apply several coats to cover the brown patches. Picking-out the letters on the front of the body. It is not essential to paint the letters on the front of the cistern as they are cast to stand proud of the cistern body and are usually quite legible. If desired, however the letters can be highlighted by painting in a contrasting colour. We have found the best results from using cellulose paint pens, available to buy from most major stationers, online or from our offices (Telephone +44 (0) 1789 450522). General. If possible, paint everything before installation, this allows all surfaces to be painted (whether seen or not). For the unfinished wooden pattresses we suggest that you apply a primer, then undercoat and then one coat of the final colour. Once installed we recommend that you apply a second coat of the final colour in-situ. This allows any screw heads etc. to be matched to the paintwork, if necessary. ® = Registered Trade Mark = Registered Design

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